Embedded Files
2024 Water Quality Report
We're committed to provide safe, clean water to the Perryville community.
Our most recent Consumer Confidence Report (CCR)
Online Bill Pay
Online Bill Pay
To make a payment online, please use our UBMAX payment portal.
If this is your first time using UBMAX, you will need to create a new account.
Municipality Code: PerryvilleUDTN363
Auto Draft (ACH) Payment Enrollment
Auto Draft (ACH) Payment Enrollment
If you would like to set up automatic bank draft payments (ACH), please fill out and return the form below:
Perryville Utility District is providing the following notice to inform customers about potential lead exposure risks that may exist in older plumbing systems. This is part of our commitment to public health and compliance with EPA regulations. We encourage all customers to review the notice to understand possible risks and how to reduce exposure in your home.
Please click the notice below for details.
How to Read Your Kamstrup Digital Water Meter
Perryville Utility District uses Kamstrup ultrasonic digital water meters. Meters are read monthly by our staff using electronic equipment, but customers can view usage anytime on the meter display.
1.Waking Up the Display
The meter display cycles automatically. If the screen is blank:
• Shine a flashlight on the display, or
• Briefly cover the solar panel to wake it up.
2. The Big Numbers = Your Water Usage
The large numbers on the screen show your total water usage in gallons.
Example: 000125432 gallons. This number shows the total amount of water that has passed through your meter since it was installed.
3. Our staff drive by each month and electronically record the reading using a tablet.
Customers are billed for water used from the 1st of the previous month to the 1st of the current month. Your bill is based on the difference between those monthly readings.
Example of Monthly Usage:
Reading on May 1: 120,000 gallons
Reading on June 1: 125,000 gallons
Water used during the billing period: 5,000 gallons
4. The Small Numbers = Leak Indicator (Old Spinner Replacement)
The small numbers at the bottom of the display replace the old-style spinning leak detector found on older meters. These small numbers move whenever water is flowing through the meter. If all water inside and outside your home is turned off and the small numbers are still moving, this usually means there is a leak somewhere on your property.
Common causes:
• Running or leaking toilet
• Dripping faucet
• Hose left on
• Irrigation system leak
• Underground water leak
5. How to Check for a Leak at Home
Turn off all water inside and outside your home. Wait 10–15 minutes. Look at the meter again. If the small numbers are still moving, water is still flowing somewhere.
Important Reminder
• Meters are read monthly by our staff using electronic equipment
• Customers are billed from the 1st of the previous month to the 1st of the current month
• The meter measures all water passing through the service line
Customer Notice of Utility District Commissioner Selection Method and Complaint Appeal to TBOUR
The Commissioners of Perryville Utility District serve four-year terms. Vacancies on the Board of Commissioners are filled by appointment by the County Mayor from a list of three nominees certified by the Board of Commissioners to the County Mayor. Decisions by the Board of Commissioners on customer complaints brought before the Board under the District's customer complaint policy may be reviewed by the Tennessee Board of Utility Regulation pursuant to Section 7-82-702(b) of Tennessee Code Annotated.
VIEW PERRYVILLE UTILITY DISTRICTS POLICIES BELOW
Schedule of Utility Rates
Effective Date: December 31, 2024
Residential Rates:
• First 2,000 gallons or less (minimum bill): $22.00
• All usage over 2,000 gallons (per 1,000 gallons): $4.50
Contact Us:
Perryville Utility District
1249 Perryville Road
Parsons, TN 38363
Phone: 731-847-2076
Office Hours: Monday – Friday, 8:00 AM – 4:00 PM
If you need to update your mailing address or phone number, please call the office.
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